Gi99 believes gaming should be a source of fun — not stress. We're always here to help you play in a healthy, controlled, and enjoyable way.
Our Tools
Gi99 provides the following tools free of charge to help you maintain healthy gaming habits.
Set your own daily, weekly, or monthly deposit cap. Once a limit is set, it takes effect immediately.
Decide in advance how long you'll play each day. Once you hit your limit, gi99 will automatically alert you.
Gi99 will periodically remind you how long you've been playing and how much you've spent.
If you need a short break, temporarily suspend your account for anywhere between 24 hours and 30 days.
If you want to stop playing for an extended period, you can self-exclude for 6 months or permanently. Once active, this cannot be reversed.
Reach out to the gi99 support team at any time. Our trained team is here for you.
Responsible gaming means treating gaming as a form of entertainment — not a way to earn money or escape everyday problems. At gi99, we always want our users to play with a healthy mindset, within a set budget, and entirely by their own choice.
Responsible gaming matters not just for you, but for your family and loved ones too. When gaming gets out of control, it can lead to financial problems, damaged relationships, and mental stress. gi99 wants to make sure that never happens.
Gi99's responsible gaming policy is built on three core principles: transparency, control, and support. We believe every player has the right to know their limits and stick to them — and our job is to make that as easy as possible.
Responsible gaming is not a sign of weakness — it's a sign of awareness and strength. Knowing your limits and respecting them is what a smart player does.
Sometimes gaming can drift toward a problem without us realizing it. gi99's responsible gaming section helps you identify the warning signs. If any of the following apply to you, it may be time to seek help:
If any of the above signs apply to you, talk to the gi99 support team or take a self-exclusion or cooling-off break. We're not here to judge — just to help.
Gi99's responsible gaming tools are easily accessible from your account settings. They are free to use and take effect immediately.
Set a daily / weekly / monthly maximum deposit amount.
Set a maximum stake per bet before you start playing.
Your session will automatically stop once you reach your preset loss limit.
Set a maximum limit on how long you can play in a single session.
Take a temporary break from 1 to 30 days.
Permanently close your account for 6 months or longer.
Once activated, these tools cannot be changed or cancelled before the set period ends. This is intentional — so you can't reverse a decision in a moment of impulse.
Answer the following questions honestly. This is a simple self-assessment to help you understand where your gaming habits currently stand.
Have you ever bet or played beyond what you could afford?
Have you tried to quit gaming but keep coming back?
Have you placed larger bets trying to win back money you've lost?
Have you ever lied to family or friends about your gaming?
Is gaming affecting your work, studies, or relationships?
Have you ever borrowed money or dipped into your savings to fund your gaming?
Do you feel uncomfortable, irritable, or stressed when you're not playing?
If you answered "Yes" to 3 or more questions, we strongly encourage you to use gi99's support services or self-exclusion feature. Asking for help is a sign of strength.
Keeping minors away from gaming is a key part of gi99's responsible gaming policy. Our platform is strictly for users aged 18 and above. Age verification is required as part of the registration process.
If you're a parent and your child has access to a device, here are a few simple steps you can take:
If you suspect a minor is using gi99, contact us immediately at [email protected]. We will take prompt action.
Responsible gaming at gi99 isn't about constant restrictions. A few simple habits can go a long way in keeping your gaming experience enjoyable:
Gi99's responsible gaming section gives you all the tools you need to build these habits. Remember — gaming is meant to be fun, not a way to make money.
If you're struggling, take action now. Help is always within reach.
Email support:
You must be 18 or older to play at gi99. Age verification is mandatory during registration.
Frequently Asked Questions
Here are answers to the most frequently asked questions about gi99's responsible gaming policy.
At gi99, your safety and well-being come first. Use our responsible gaming tools and enjoy your experience with peace of mind.
Play Responsibly. For ages 18 and above only. More questions? Check the FAQ →